If you do not find the answers you're looking for, please contact us for further assistance.
GUEST SAFETY INFORMATION
The Forster Court Hotel will re-open for guests on Monday July 20th.
WHAT ARE THE CHECK IN/CHECKOUT TIMES OF THE HOTEL?
Check in is available from 3pm onwards. Check out is 12pm. Late check outs can be arranged at a cost of €25 per additional hour and can be arranged with reception.
IS ID REQUIRED ON CHECK IN?
Yes. ID is required upon check in and must match the name on the reservation. Passport or drivers licence accepted. Reservations cannot be amended at check in unless ID is provided by the booker.
CAN I LEAVE MY LUGGAGE IN RECEPTION IF I ARRIVE BEFORE CHECK IN?
Yes, we can store your luggage if you arrive to the hotel before 3pm; there is no charge for this service.
WHERE IS THE FORSTER COURT HOTEL LOCATED?
We are located on Forster Street, Galway City, just a stroll from Eyre Square. We are just around the corner from the Bus Station, Train Station and the new Coach Station.
GPS Coordinates: Lat 53.275042 Long 9.0484087
HOW DO I MAKE A RESERVATION?
To make a reservation, you can book directly on our website here, or you can call our Reservations team on +353 (91) 564111.
I'M BOOKING FOR SOMEONE ELSE, HOW DO I PAY FOR THEIR STAY?
If a booking is made direct on our webiste and you wish to pay with a company card, please email our Reservations team at email@example.com to confirm we can charge the company card provided. You can also call us on +353 (91) 564111.
HOW DO I BOOK USING A VOUCHER?
To book using a gift card or voucher please have your voucher number to hand and contact our Reservations team on +353 (91) 564111. You can also email your enquiry to firstname.lastname@example.org. Your voucher will be required on check in as a method of payment.
DO YOU HAVE PARKING AROUND THE HOTEL?
Our recommended car park is operated by City Park (formerly iPairc), which is conveniently located behind the hotel. Hotel residents can avail of this car park for a fee of €12 for 24 hours. The hotel is just under a five minute walk from the pedistrian exit on Fairgreen Road. You can see a map of the hotel and car park here.
DO YOU HAVE WIFI?
Yes, wifi is free for all guests and available in all bedrooms and throughout the hotel.
DO I NEED A CREDIT CARD TO MAKE A RESERVATION?
Yes, we require a credit card or debit card for all reservations. This guarantees your room until your arrival date. Your card will not be charged until you arrive at the hotel, unless we require a security deposit prior to arrival (group bookings only). If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay.
WHAT IS THE FORSTER COURT HOTEL'S CANCELLATION POLICY?
We require 48 hours notice to cancel a room free of charge. If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay. This applies to bookings made directly on our hotel website, or bookings made over the phone. Our cancellation policy for The Galway Race Festival is 7 days. For third party bookings, please consult the website.
HOW DO I MAKE A RESERVATION FOR A LARGE GROUP? (HEN PARTY, STAG PARTY, SPORTS CLUB ETC.)
Group reservations may have different rates and booking requirements. To request a reservation for your group or for more information, please contact our reservations team on (091) 564111 or email email@example.com.
WHAT SECURITY DEPOSIT IS REQUIRED FOR GROUP BOOKINGS?
For groups of 3 or more rooms, a €50.00 per person security deposit will be required. This is collected 3 days before the groups' arrival date, and must be collected in one amount. We require a pre authorisation of a credit card over the phone or payment in cash on arrival. This pre authorisation will be released on departure when all rooms have been checked. We do not accept payment per person for the deposit; it will need to be collected in advance by the group organiser.
DOES THE FORSTER COURT HOTEL ACCEPT PETS?
We accept licensed service animals only.
IS THE HOTEL WHEELCHAIR ACCESSIBLE?
The hotel is fully wheelchair accessible. We have many accessible bedrooms available, with wet rooms. To book this room type please call reservations directly on (091) 564111.
WHAT IF I LEFT AN ITEM BEHIND?
Please contact reception on (091) 564111 and we will check lost property for your item.
HOW CAN I MAKE A SPECIAL REQUEST REGARDING MY STAY?
To request a camp bed, travel cot, wheelchair accessible room, and balcony or for any other requests, please email firstname.lastname@example.org. We are unable to guarantee your request but will do our very best to accommodate you when possible. If you have specific needs or questions regarding your request, please call the hotel directly on (091) 564111.
LOOKING FOR SOMETHING EXTRA?
To request wine, flowers, chocolates etc please contact our reservations team on (091) 564111, or email us email@example.com. We will require a credit card to charge for these items.
CAN I REQUEST A SMOKING ROOM?
We are a non-smoking hotel.
WHAT TIME IS BREAKFAST/LUNCH/DINNER SERVED?
Breakfast is served daily from 7.00 am - 11.00 am.
Lunch is served Monday - Friday 11.30 am - 5.00 pm/ Brunch on Saturday & Sunday 11.00am - 5pm
Dinner is served Sunday - Thursday 5.00 pm - 9.30 pm / Friday & Saturday 5.00 pm - 8.30 pm.
To make a dinner booking for a large group please call us on (091) 564111.
HOW MUCH IS BREAKFAST?
€11.50 per person.
HOW DO I REQUEST A COPY OF MY BILL?
To get a copy of a bill, please email reservations at firstname.lastname@example.org.
CAN I SEND A FAX TO THE HOTEL?
Yes, our fax number is (091) 539839.