IMPORTANT INFORMATION FOR OUR GUESTS
In light of the government guidelines we are aiming to open on Monday 20th July. Please know that the safety of our guests and our team is our first priority.
HOW WE WILL MANAGE GUEST SAFETY
The future of travel may look different but a safe, secure stay is fundamental to deliver true hospitality, and that will never change. As the world adjusts to new travel norms and expectations, we are enhancing cleanliness and supporting your personal wellbeing throughout your stay.
GETTING OUR TEAMS BACK
We are working closely with our teams on returning to work and keeping you our guests safe in this new environment, which include:
- Updated colleague training and certification
- Staff temperature check at the start of shift
- Social distancing operating procedures and signage
- Guidance on the use of protective equipment as necessary
- Hand sanitiser and disinfecting wipes are available throughout the hotel
OUR COMMITMENT TO CLEANLINESS AND WELLBEING
We have a long-standing commitment to rigorous cleaning procedures which are now being expanded with COVID-19 protocols - many of which are already in place, and reflect the advice of the HSE and local public health authorities. You can expect to see updated procedures in every area of the hotel, which include:
Reduced contact at check-in, touchless transactions, front desk screens, sanitiser stations, sanitised key-cards, paperless check-out.
Visible verification of sanitised items (e.g. glassware, remote control), reduction of in-room furnishings/high-touch items, new laundry protocols.
PUBLIC SPACES FACILITIES
Additional deep cleaning of high touch surfaces, social distancing, last cleaned charts, and best practices for all public areas and facilities.
FOOD & BEVERAGE
New standards and service approach to all food and beverage offerings during your stay.
THE CONNACHT HOSPITALITY GROUP CLEAN PROMISE
We hope this gives you reassurance as you look ahead to future travel plans, because when you're ready to travel again, we'll be ready to welcome you. On behalf of everyone at The Connacht Hospitality Group, thank you for your continued loyalty, trust and support. We look forward to welcoming you back to The Forster Court Hotel.